Services

BTM Powersports is a division of BTM Solutions focused exclusively on recreational vehicle and power equipment dealers. These businesses have similar, yet unique needs for integration into OEM’s, Distributors and other suppliers and running an independent business.

The team at BTM has been part of the technology revolution from the days of DOS and the first “micro computer”. We understand the advantages and challenges of business software and all the technological advances that we have seen in the last three decades.

When you work with our products, and us, that experience is working for you to help you get the right systems in place to achieve your business goals. We’ve been a consistent and successful agent of change for 35 years and use our proven methodology to successfully execute client projects with minimal business disruption.

Our goal is to help you uncover revenue opportunities and increase the growth of your business by utilizing your software to the fullest extent. From implementation to ongoing support, we dedicate and commit ourselves to building a relationship with YOU based on trust and commitment. By counting on our support and consulting expertise, you know that you have the right solution, the right way, with the right team behind you.

Our Services Team Offers:

  • Online Training
  • Remote access support
  • Data conversions
  • Customization
  • Personalization
  • Implementation services
  • Telephone support
  • Consulting services
  • Training classes
  • Technical support
  • Optimization consulting
  • Integration services
  • Custom enhancements
  • On-Site Training
  • Web Based Training
  • Customized Documentation
  • Fast Track Training
  • Multi Day Training
  • Ongoing education
  • Email Support

Our goal is to meet you where your needs are. Our training and implementation methodologies reflect that. Based on your needs and locations, we offer:

Our support department is always YOUR first line of defense. No endless loops of voicemail or automate technician service. Each of our experienced support staff has an accounting degree with strong accounting and service backgrounds and pride themselves in providing unsurpassed support services

The same support staff that provides unequalled ongoing support also proved what we have proven to be the best training programs available. Whether it is in a classroom environment or onsite follow-up, our training program is based on YOUR individual needs.

Changing software systems or upgrading an existing one can be a nightmare, and we understand that. Our implementation program serves as a business plan and project plan for installation, training, and upgrade procedures. We ensure that both our team and your team understand the expectations and process in advance. With installations all across the United States, our proven track record assures you and your business that BTM has the right solutions, done the right way, with the right people.

We are not in the software business, we are in the people business. Software does only what people instruct it to do, and only people can interpret it. You’ll find that our services team is not only the most knowledgeable in their area of expertise, they are also the most versatile..

Our services team is your High-Tech, High-Touch technology partner.